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Your Privacy and Security at Office Graphics |
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Your Security at Office Graphics
Making a purchase at officegraphics.com is 100% safe - we guarantee it. When we request personal information from you (such as name, address, phone number and credit card number), it is done on our secure checkout server. Our checkout server uses an industry standard technology known as Secured Socket Layer (SSL) to protect any information you provide to us. SSL is an advanced encryption technology that makes personal information unreadable as it travels over the Internet. When you are making a checking out with Office Graphics, the url will begin with https://, which signifies that your browser is communicating securely with Office Graphics.
Privacy Policy
It is Office Graphics' policy to respect and protect the privacy of our customers and the users of our site. Through this Privacy Statement, we want to reassure users of the site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Statement.
Placing Orders and Collection of Information
Office Graphics collects information from the users of the site for many different reasons. For example, we collect and/or request information when a user:
1) Places an Order
2) Requests notification of an order status
3) Requests a Catalog
4) Submits an E-mail
In order to fulfill the requests of site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by Office Graphics to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded Websites
We use a credit card processing company to bill purchasers of goods and services, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).
Consent
By using our site, the user agrees to the terms and conditions set forth in this Privacy Statement and the site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by Office Graphics as disclosed in this Privacy Statement. We may revise this Privacy Statement or Terms and Conditions at any time by updating these postings. By using this site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit our Terms and Conditions page to determine the then current policies applicable to users of the site.
Security Information
Strong precautions are taken to protect the information of the users of our site. When users submit sensitive information via the site, that information is protected both online and off-line. We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our site. Furthermore, your information is encrypted and is protected. If you have any questions about the security at our site, you can send an e-mail to info@officegraphics.com.
Special Offers, Account Updates and Opting Out
Office Graphics occasionally sends our customers and the users of the site announcements and updates, which contain important information about the site and service offerings which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the site with data from third parties for purposes of marketing products or services to our customers and users. We may communicate with the users of the site via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account. The users of the site are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the site at the point at which we ask for the information or when they receive an online requested promotional communication. Users of the site can always update the personally identifying information that they have provided to Office Graphics simply by updating their account information over the phone or by e-mailing us at info@officegraphics.com.
Product Warranty
Office Graphics warrantees that all the products it sells are free from manufacturing defects. Any defective product received by the end user will be exchanged for a non-defective, identical product; or money back at Office Graphics' discretion. This offer is limited to the duration and parameters of the manufacturer's warranty; and applies to the product only. Office Graphics is not liable for any other expense - shipping or otherwise - incurred by the end user for exchanging or returning a product. Office Graphics does not warrantee that a product will meet all the specific needs of its end user; nor that a product will perform beyond or outside the intended use of its design. Office Graphics is not responsible for occasional typographical errors on the website. Manufacturers' order processing time and product availability are beyond the control of Office Graphics. Any projected shipment dates provided by Office Graphics are estimates only. Office Graphics cannot be responsible for the date a product actually ships out of the manufacturer's door. Office Graphics also cannot be responsible for damage a product incurs while being shipped to the end user. In keeping with good customer service, Office Graphics will assist its customers in pursuing a remedy with the carrier in whose custody a product was damaged or with the manufacturer who shipped the product. However, such remedy is solely at the discretion of the carrier or manufacturer.
Links
Office Graphics is not responsible for the content of any sites that may be linked to or from www.officegraphics.com. These links are provided for your convenience only and you access them at your own risk. Any other web site accessed from this site is independent from Office Graphics, and Office Graphics has no control over the content of any other web site. In addition, a link to any other web site does not imply that Office Graphics endorses or accepts any responsibility for the content or use of such other web site. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Office Graphics of that third party or of any product or service provided by a third party.
Comments, Complaints, and Questions
We welcome your feedback about the site. However, any comments, ideas, notes, messages, suggestions or other communications sent to the site shall be and remain the exclusive property of Office Graphics, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you. Should you have any questions or complaints regarding violations of this Agreement, please contact us at: president@officegraphics.com
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